Frequently Asked Questions

Welcome to our FAQs page! We understand that you may have questions about our services, processes, or policies. Here, we’ve compiled answers to some of the most common inquiries to help you make informed decisions and understand how we can best meet your needs. If you don’t see the answer you’re looking for, please feel free to reach out directly—we’re always here to help!

Aplus Housing FAQs

Find The Answers You’re Looking For

Check in instructions will be provided upon a confirmed booking. Most apartments feature a lockbox that will placed at the property that contain your set of keys to enter. Meet and greets and pickup destinations are also offered upon request.

For all life threating injuries please contact 911 immediately. For all other emergencies please call our emergency line provided to you with your stay. Examples include: no heat, no electricity, gas leaks, flooding.

For individuals, we require c/c payment prior to move in. For corporate clients we are flexible and can provide c/c billing, direct billing, wire transfer, etc. This is easily set up with your rep.

There is no deposit or additional fees, unless an approved pet is living in the home.

No, there is no cleaning fee. Please follow your move-out instructions and as long as those are followed and there is no extraordinary cleaning required, there will be no cleaning fees.

We have a simple housing agreement and guest registration, much like a lease agreement that is typically a month to month agreement with a 30 day notice to vacate. This is all done electronically.

Yes, we prorate your rent at move in and for move-out, granted the housing agreement term was fulfilled and proper notice to vacate was provided.

Aplus Housing has representatives waiting to assist you immediately. We can be contacted at (425) 455-2773 or wecare@aplusnw.com. Most maintenance requests can be completed the same day however please allow up to 48 hours to complete.